If you didn’t have a plan to deal with the Ask before COVID-19 (and let’s be honest, you probably don’t), it definitely cost your salespeople time and productivity and probably made you look like a jerk on more than one occasion. But if you are trying to keep your doors open – or even thrive during self-distancing, that lousy plan, will alienate the very same customer base you’re hoping will save your business. There's a better way.
